Terms of Service

1. Acceptance of Terms

By accessing and using Secure Vacation Booking ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Secure Vacation Booking provides an online platform for booking vacation accommodations, including hotels, vacation rentals, and related travel services. We act as an intermediary between customers and accommodation providers.

3. User Account and Registration

To access certain features of our service, you may be required to create an account. You are responsible for:

• Providing accurate, current, and complete information
• Maintaining the security of your password and account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Booking and Payment Terms

4.1 Booking Process

All bookings are subject to availability and confirmation by the accommodation provider. We reserve the right to refuse any booking at our discretion.

4.2 Payment

Payment is due at the time of booking unless otherwise specified. We accept major credit cards and other payment methods as indicated on our platform. All transactions are processed securely through encrypted payment gateways.

4.3 Pricing

All prices are displayed in the currency specified and include applicable taxes unless otherwise noted. Prices are subject to change without notice until payment is completed.

5. Cancellation and Refund Policy

Cancellation policies vary by accommodation provider and are clearly stated during the booking process. Refund eligibility depends on:

• The specific property's cancellation policy
• The timing of your cancellation request
• The type of booking rate selected
• Force majeure events as defined in Section 8

Processing of approved refunds may take 5-10 business days depending on your payment method.

6. User Conduct and Prohibited Activities

Users agree not to:

• Use the service for any unlawful purpose or in violation of any applicable laws
• Provide false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Use automated systems or software to extract data
• Post or transmit any harmful, threatening, or offensive content

7. Intellectual Property Rights

All content on our platform, including text, graphics, logos, images, and software, is the property of Secure Vacation Booking or its content suppliers and is protected by copyright and other intellectual property laws. Users may not reproduce, distribute, or create derivative works without express written permission.

8. Force Majeure

We shall not be liable for any failure or delay in performance under this Agreement which is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, or infrastructure failures.

9. Limitation of Liability

To the maximum extent permitted by law, Secure Vacation Booking shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection, use, and disclosure of your personal information.

11. Dispute Resolution

Any disputes arising from these terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in English and governed by the laws of the jurisdiction where our company is incorporated.

12. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any such changes constitutes your acceptance of the new terms.

13. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including if you breach these terms. Upon termination, your right to use the service will cease immediately.

14. Severability

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at: